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(BEST METHOD) Live chat with one of our amazing team members, or leave a message if it's outside of business hours. The fastest, easiest way to contact us, get order status, and more.

To keep costs down, we do not have live agents answering calls, however you can leave a voicemail 24/7/365 and we'll get back to you during business hours. You may also text us (preferred).

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Underwear Expert

Our customer care team is ready to assist with any questions. Amazing service is our top priority.

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We aim to ship our orders within the next 24 business hours after being placed. 
Packages shipped via our standard method are typically delivered within 3-7 days from the date the package ships. When packages do not arrive on time, we typically give them an additional 14 days before we send a replacement order. We have found that 99% of the time, the package arrives within 21 days if it is delayed. Our operations team is closely monitoring delivery times and we are regularly working with shipping providers to resolve any delays in their systems. 

For international orders, while most orders deliver in 4-15 days excluding weekends and holidays, some orders take longer due to holidays or other delays in the destination country's postal service. 

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