HELP CENTER

Did you know that you can refer a friend to the Club? Not only will you help upgrade their underwear drawer, you’ll also receive a $20 credit to use towards your existing subscription!

Existing customers can refer friends via the My Account section thru Facebook, Twitter, Email, or by copying the share link.



Referral Program Terms and Conditions:

1. Qualified Referral. A Qualified Referral is defined as a purchase made at underwearexpert.com by a person (a "Referred Customer") who arrives to our website by clicking your Refer-a-Friend program link. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals.
2. Referred Customer. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address).
3. Referral Rewards. For you to earn referral rewards as a Referrer, the Referred Customer must complete an Underwear Club subscription order and be a member for more than 31 days. Credits are posted after 31 days and will be visible in the My Account section.
4. Reward Payments. Rewards are payable in increments of $20. The maximum Qualified Referrals earned per calendar year may be no more than 50 Qualified Referrals. As a Referrer, you are responsible for any and all tax liability resulting from Referral Rewards. If you cancel your subscription, your rewards are no longer valid.
5. Eligibility is limited to individuals only. Underwear Expert’s Refer-a-Friend Program cannot be used by businesses for affiliate lead generation as determined in Underwear Expert’s sole discretion.
6. No Spam. You must comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from Underwear Expert’s Refer-a-Friend program.
7. Right to Close Accounts. Underwear Expert reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use Underwear Expert Refer-a-Friend program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.
8. Right to Cancel Program or Change Terms. Underwear Expert reserves the right to cancel the Refer-a-Friend Program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed referral rewards will be forfeited at that time.