When will I receive my renewal order and when do you charge my card again?Updated 2 months ago

Renewal orders will be processed based on the shipping frequency you chose in the initial sign up process. You can change your order frequency at anytime in the My Account portal. We do not hold orders until a specific day of the month – we are constantly shipping based on your original order date. We think this is easier for everyone and gets you your order faster. 

We charge your credit card for renewal orders right before we start packing and shipping them.

Example: 
Your first order is on January 5th and you are set to get boxes every 2 months. 2 days before your next box (March 5), we will email you to Preview & Refine for your box. Then, on March 5th, we will charge your payment method and then pack and ship your order.