How do I update my shipping address?Updated a month ago

Orders Not Shipped Yet

Please reach out to us ASAP with the correct address so we can get this updated for you.

Order Marked Shipped 

We completely understand that addresses change. For Underwear Club Subscriptions, we send out numerous emails containing the upcoming order's shipping address during the Preview & Refine process. If the order ships to the incorrect address, we are happy to provide you with a replacement box or store credit, however, refunds are not possible. 

How to update the shipping address after the order has shipped:

US Orders Only:
Use the USPS Intercept website to attempt to update the address of the package or have it held for pick up at the post office. 

International Orders:
Please reach out to us ASAP using chat button and we can attempt to update the address for you.

If you are still in Preview & Refine?

You can update your shipping address on the "View your next order" page.

Or you can change your address with the Address & payment details link. 

Important Note: If you add a second shipping address, please make sure to set it as the default, or select which address you want your subscription(s) to go to. If you have multiple subscriptions, you can set them to go to different addresses.