Why did I receive different sizes on my order?Updated 9 months ago
At Underwear Expert, we're proud to curate your underwear drawer for the best quality and fit using our custom sizing technology based on the waist size you provided to us.
We upsize or downsize depending on the brand. We've found that brands incorrectly size and label items, so built our own technology to send the pair that we feel will fit you the best. We wish brands had uniform sizing but that's unfortunately not the case yet!
We suggest trying it on, and if a product doesn't fit, or you feel you were sent the wrong size in error, please contact us, and our Customer Experience Team will be happy to come up with the best possible solution.