Order Processing Times:We aim to pack and ship all orders within 24 hours, excluding holidays. While we pack orders 7 days a week, orders are only shipped out of our warehouse Monday thru Friday, excluding holidays. If you are placing a new order via
We ship in discreet, unmarked, unbranded, black recycled boxes in various sizes. The return address on the label shows as “UE Fulfillment” for your privacy. There are no logos, text, or other markings on the outside of the box to make this a fully di
As of July 1st 2021, Value Added Taxes will be added to orders shipping to the European Union at checkout. The Value Added Tax, or VAT, in the European Union is a general, broadly based consumption tax assessed on the value added to goods and service
Sales tax is determined based on the shipping address and is applicable in the following states:. We closely monitor sales tax requirements and this list is subject to change without notice. Please see checkout for most current tax calculations and e
Our prices are all in USD if you are visiting the website from a US location. If you visit the website from another country, it should change to your local currency automatically. The currencies we support are USD, GBP, CAD, AUD, EUR. You may also cl
We ship to the United States plus many other countries (see below chart).
We accept Visa, Mastercard, American Express, Discover, PayPal, and others. We also accept ShopPay, Google Pay, and others. We accept ApplePay for individual orders however ApplePay does not work for subscription purchases. We do not accept checks, c
Order delays are frustrating, however 95% of delayed orders make it to the customer within a few business days. Please see the most common issues below:Tracking Shows Delivered but Package is Not ReceivedSometimes, the shipping carrier marks the pack
Customs and duties are determined by the destination country and are at the discretion of your local customs office. In many cases, your customs office may not charge import customs or duties on every inbound package. This means you might receive one
To signup for SMS, please use the link below. Transactional SMS:You can signup for Transactional messages regarding orders and subscriptions. SMS Signup Here. Marketing SMS:You can also signup for marketing sms notifications containing private sales,
Shipping Methods and transit time. Where is my order? We aim to ship all orders within 24 hours, excluding weekends and holidays. US Standard Subscription Shipping.