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Sign up Questions

Do you have socks in the club?

Yes! We're happy to say that we can also upgrade your sock drawer. As an existing member, you can  add socks to your subscription during Preview & Refine - the 48 hours before your order ships. Socks are available as a one time or recurring purchase

How does the sign up process work?

Step 1: Styles. In this step, you will choose as many styles as you would like to receive. We will make sure that we vary what we send. Choose from boxer briefs, trunks, briefs and jock straps. To try it, visit the Underwear Club signup quiz. Step 2:

How does sizing work?

We ask for your waist size (from 28″ to 42″). Then, we convert that to the specific size for each brand. For example, if you are a 31″ waist and the item we select for you has a Medium that is 31” – 33”, you will receive the Medium. In some cases, we

What does it cost?

Our pricing is:. Underwear Options. $28 for 1 pair of underwear$50 for 2 pairs of underwear$72 for 3 pairs of underwear$92 for 4 pairs of underwear$135 for 6 pairs of underwear. Underwear and Sock Options. $40 for 1 pair of underwear and 1 sock$48 fo

What type of packaging do you ship in?

We ship in discreet, unmarked, unbranded, black recycled boxes in various sizes. The return address on the label shows as “UE Fulfillment” for your privacy.

What underwear styles do you have in the club?

We have Boxer Briefs, Trunks, Briefs, Jockstraps and Thongs.

When will I receive my first order?

Upon becoming a member of the Underwear Club, your first order will ship within 1-2 business days, not including weekends and holidays. We do our best to ship orders out as fast as possible. Your renewal orders will also be based on the date of your

When will I receive my renewal order and when do you charge my card again?

Renewal orders will be processed 1, 2, 3, 4, 6 or 12 months after your first order. We do not hold orders until a specific day of the month – we are constantly shipping based on your original order date. We think this is easier for everyone and gets

What brands should I expect?

We curate brands from all over the world, so you can expect an assortment of brands that match your personal style. Depending on your choices, we will vary the brands as much as possible. In searching the globe for new and exciting brands, we perform