Underwear Club Subscription Orders:We have a 100% customer satisfaction, 90-day return policy for current, active subscribers to the Underwear Club. You have 90 days after receiving your item to request a return. All Other Order Types:All other order
If your order has already shipped, we cannot change or cancel it. However, if your order is still processing and has not yet shipped, please reach out to us as soon as possible. Depending on the stage of the packing process, we may be able to cancel
Orders Not Shipped Yet. Please reach out to us ASAP with the correct address so we can get this updated for you. Underwear Club Orders in Preview & Refine. You can update your shipping address on the "View your next order" page. Or you can change you
There are several reasons why your order may be returned to sender. This can happen due to an incorrect shipping address provided at the time of order, if no one was available to accept the delivery, if the package was refused at the time of delivery
Yes, we offer gift cards that you can purchase here. When you purchase a gift card, you have the option to send it to someone else. Simply enter the recipient’s email address during the checkout process. After your purchase is complete, the gift card
If you notice any missing items from your order, please contact our customer support team. To help us assist you effectively, please provide the following information:. With this information, we can investigate the issue further and assist you in res